Since the beginning of the COVID-19 crisis, Curve Confident has been completely committed to making safety and customer satisfaction our number-one priorities, which includes working through industry-wide shipping slowdowns. We understand that waiting longer is frustrating. We want you to know that we're doing everything we can to speed up the process while keeping our employees and communities safe. And, again, we thank you so much for your support during this time.
Delays in Processing and Shipping Orders due to COVID-19
Amidst this time of constant change, Curve Confident is here for you. Curveconfident.com remains open & accepting orders. For all orders, you may experience a delay up to 15-20 days beyond our usual shipping time frame. We apologize for the inconvenience and are working to ensure you receive your order as soon as possible. While our order processing times are back on track, our third party shipping partners continue to encounter select regional delays.
This means your tracking may be delayed but rest assured once your order is with the carrier you will receive tracking via email and/or text. We’re extremely sorry if you’ve experienced shipping issues, but our top priority right now is working with them to get your orders delivered as quickly as possible! We appreciate your patience as we work to get your orders to you as soon as possible and in as safe a manner as possible for our team.
Product/Inventory LevelsDue to COVID-19, we are experiencing manufacturer and distribution delays. Therefore we may be temporarily out of stock on items that we aren’t normally out of. Please be patient with us as we are re-stocking as quickly as possible, but we are receiving goods to replenish our inventory on a slower cadence.